Help
We want you to love your fabric. If something isn't right, here's our simple 7-day return & exchange process.
Open your order under My Account and tap “Request return / exchange” within 7 days of delivery.
We'll verify the request and email you a pickup or drop-off instruction, usually within 1–2 business days.
Pack the uncut fabric in its original condition. Our courier collects it or you ship it to our atelier.
Once received and checked, your refund is issued to the original payment method, or your exchange is dispatched.
Head to your order and raise the request in a couple of taps.